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Return Policy

Item must be returned within 7 days of delivery.

Money will be given back depending upon the condition of the product.

We accept returns but the BUYER has to pay for the shipping. No returns will be accepted beyond 7 days of invoice date. Customer must call us at 1-917-930-7791 or e-mail us and confirm prior to returning any product. Any returned product must be accompanied with written explanation for return. Returned products MUST be returned in "new" resalable condition, in its original packaging. A credit or refund will be given within 15 days. We do not accept returns from International Customers.

Customer must call prior to returning any product. Any returned product must be accompanied with a return authorization number, written explanation for return, and a copy of the original invoice if applicable.

Returned products MUST be returned in "new" resaleable condition, in original packaging. Returns will be subject to a minimum 25% to maximum of 50% restocking fee, including all freight charges**. will inspect all returns for damage and determine whether additional fees need to apply. No refund will be issued if returned product is damaged beyond use, if it has been used, or if product has been damaged in shipping as a result of customer using insufficient return packaging.

Items NOT refundable:

-Items ordered in special request of customer by other than listed in our site.(i.e. now a custom ordered product). makes every effort to ensure customers get what they ask for and make sure they get the order as they specified according to time and procedures they want us to follow.

Contact Us

If you have any questions regarding your return please send e-mail to Customer Care at In your e-mail, include your order number and the reason you want to return each item.

A Customer Care specialist will reply to your message and, if necessary, send you shipping instructions for returning the item(s).
Contact us for information regarding where to return or exchange an item.

Where can I Contact You?

Our Contact Address

E-mail us at

Phone : 201-488-3355

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Information on this site is provided for representational purpose only. We work hard to ensure that all information provided here is correct but manufacturers sometimes change their packaging and products. We are not liable for inaccuracies or misstatements about product. Actual results may vary among users. Image shown are for reference only. Actual item you receive may differ from shown. Kindly provide additional 3-5 business day to ship your costume orders. We assure that the costume will reach to you before Halloween.
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